Terms of Use

Welcome to the Happy Result online store (the “Website”). By browsing the Website, creating an account, placing an order or using any related service, you confirm that you have read, understood and agreed to these Terms of Use and other rules published on the Website.

1. Scope

These Terms apply to product browsing, account services, shopping cart, orders, payment, delivery, after-sales support and customer service. Specific campaigns or products may have additional terms. If there is a conflict, the applicable specific terms will prevail.

2. Accounts and Information

You must provide accurate and current registration and order information and keep your account credentials secure. Activities performed through your account may be treated as activities performed by you. Contact us promptly if you suspect unauthorized use. We may suspend or terminate accounts involving security risks, unlawful use or false information to the extent permitted by law.

3. Products, Images and Prices

We try to keep product names, images, specifications, availability and prices accurate. Reasonable differences may occur because of display settings, packaging updates, product batches or system synchronization. The valid selling price shown at checkout when an order is submitted will apply. If an obvious system pricing error is identified, we may contact you and handle the order as permitted by law.

4. Orders and Payment

After you submit an order, the Website will display order details. An order is accepted when we issue an order confirmation or otherwise confirm it. We may reject or cancel an order due to insufficient stock, inaccurate information, suspected fraud, payment failure, service-provider issues or other reasonable causes, and will handle collected funds under the applicable rules.

Available payment methods are shown at checkout. Payment details are handled by the payment service provider under its rules. We do not unnecessarily retain complete card details or payment passwords. Amount, currency and payment status are determined by the order record and the payment result successfully returned and verified by the system.

5. Delivery

Delivery areas, fees, estimated times and carriers are shown at checkout or in the order confirmation. Delivery may be affected by stock, weather, holidays, customs, carriers and other factors outside our reasonable control. You must provide complete and accurate delivery details and inspect the parcel upon receipt. Delays or returns caused by inaccurate details or an unreachable recipient may result in additional charges.

6. Returns, Refunds and Support

If an item is damaged, incorrect, missing or otherwise defective, contact us promptly with the order number, photographs and an explanation. Do not return an item without confirmation. Eligibility, product condition, refund amount, return shipping and processing time will be assessed based on the product, the cause of the issue and applicable law. Personal-care products, cosmetics, food and opened or resale-affected products may not qualify for change-of-mind returns.

Where a refund is approved, it will normally be made through the original payment method or another agreed method. Processing time controlled by banks, payment providers or other financial institutions is outside our control.

7. Prohibited Use

You must not use the Website for unlawful activity, infringement, account theft, false orders, system interference, data scraping, security circumvention, unauthorized resale or any conduct that harms the Website, customers or partners.

8. Intellectual Property

Unless stated otherwise, the text, images, marks, designs, software and other content on the Website are protected by applicable intellectual-property laws. You may not reproduce, modify, distribute, publicly display or commercially use them without written permission.

9. Personal Data and Cookies

We collect, use, store and protect account and order information in accordance with our Privacy Policy. By continuing to use the Website, you agree that relevant information may be processed for service delivery, orders, payment, delivery, after-sales support, risk control and legal compliance. Please refer to the Privacy Policy for details about cookies and personal-data processing.

10. Liability

To the maximum extent permitted by law, we are not liable for indirect losses caused by force majeure, network failures, third-party service interruptions, carrier delays or events beyond our reasonable control. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

11. Changes

We may update these Terms because of business, legal or service changes. The updated version will be published on the Website and will take effect on publication or on the date stated on the page. Continued use or order placement means that you accept the updated Terms.

12. Governing Law and Contact

These Terms are governed by the laws of the Hong Kong Special Administrative Region. Disputes should first be addressed through good-faith communication with our customer service and, if unresolved, submitted to a court of competent jurisdiction under applicable law.

For questions about these Terms, orders, delivery or after-sales support, please contact us through the customer-service channel published on the Website.

Last updated: 28 August 2026. This page is an operational terms draft and should be reviewed by Hong Kong legal counsel before formal commercial operation.